Privacy policy
At familyease, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding it.
Information We Collect
When you visit our store or make a purchase, we may collect: your name, email address, phone number, shipping/billing address, and payment information (processed securely through our payment provider — we do not store your card details).
How We Use Your Information
We use your information to: process and fulfill orders, communicate order updates, respond to customer service requests, send promotional emails (only if you've opted in), and improve our website and services.
Sharing Your Information
We do not sell your personal information. We share necessary details with:
- Payment processors, to complete transactions securely
- Shipping and fulfillment partners, to deliver your order
- Service providers who help us operate our store (e.g., email or analytics tools)
Cookies
Our store uses cookies to improve your browsing experience, remember your cart, and understand site traffic. You can disable cookies through your browser settings.
Data Security
We use industry-standard measures to protect your information, though no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us at familyeaseofficial@gmail.com.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this policy, contact us at familyeaseofficial@gmail.com